Trusscore Frequently Asked Questions (FAQ)

Find answers to the most common questions we’re asked about Trusscore below.


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General

Trusscore products are made from polyvinyl chloride (PVC), which is a thermoplastic synthetic polymer. PVC has a long history of being the key ingredient used to create pipes, cables, window profiles, flooring, and roofing because it’s incredibly durable and lightweight. These properties also lend themselves well to other types of building materials like wall and ceiling panels. To discover all the benefits of building with PVC-based panels like Trusscore Wall&CeilingBoard, read this blog post.

Trusscore Wall&CeilingBoard, Trusscore SlatWall, and Trusscore trims are available in one finish and in two color options: white and gray.

Trusscore products are considered premium because they're strong, versatile, easy to install, and designed to outlast the buildings they're installed in. Trusscore products are also 100% recyclable (in addition to several other key benefits you may not know about). 

Trusscore products are made from PVC, which has a service life of up to 100 years. Trusscore products are also extremely durable: They're scratch, dent, and damage resistant, and are designed to outlive buildings they're installed in, so there's no worry about having to replace them over time. To learn more about the industry-leading strength of Trusscore, visit our Strength & Durability benefits page.

A 20x20 garage outfitted with Trusscore Wall&CeilingBoard and Trusscore SlatWall panels can range from $3,000 to $5,000. The good news is that once you install it the first time, it will be the last — Trusscore products are made from high-strength PVC and are designed to outlive the buildings they're installed in.

To explore different design and budget options for your project, check out the Trusscore Project Planner. For detailed pricing, connect with a Trusscore retailer near you

Trusscore products are proudly manufactured in North America. We have two manufacturing facilities located in Palmerston, Ontario and Calgary, Alberta. Where possible, we source North American resources to produce products using quality raw materials.

Products

Trusscore Wall&CeilingBoard is a highly durable building material that’s designed for interior applications. It’s made from polyvinyl chloride (PVC), which is a thermoplastic material that inherently has fire-resistant properties. While FM approval is a widely recognized standard in various industries, it’s usually not applicable to Trusscore Wall&CeilingBoard because Trusscore Wall&CeilingBoard complies with other relevant fire safety standards and codes, such as the National Fire Protection Association (NFPA) codes and the International Building Code (IBC). These standards outline the requirements for fire safety in buildings and address the use of specific materials. Trusscore ensures that its products meet or exceed these standards, providing assurance of their fire performance. To learn more about Trusscore fire performance, visit our Fire Performance and Safety page.

While Factor Mutual (FM) approval may not be relevant to Trusscore Wall&CeilingBoard fire performance, our products do meet the necessary fire safety requirements and regulations. Trusscore takes the safety of its customers and their projects seriously. We continuously invest in research, development, and testing to ensure that our products deliver high standards of quality and performance.

Trusscore Wall&CeilingBoard panels are available in 8', 10', 12', 14', 16', and 20' lengths. All Trusscore Wall&CeilingBoard panels are 16" wide and 1/2" thick. For more information, visit our Trusscore Wall&CeilingBoard product page.

Trusscore SlatWall panels are only available in 8' lengths. Trusscore SlatWall panels are 6" high (7 ¼” including flange) and are 5/8" thick. For more information, visit our Trusscore SlatWall product page.

Trusscore Wall&CeilingBoard is compliant with the Canadian Food Inspection Agency (CFIA), the Food and Drug Administration (FDA), and the U.S. Department of Agriculture (USDA). We also meet Current Good Manufacturing Practice (cGMP) requirements. For more information about how Trusscore products meet regulatory guidelines for use in food processing and commercial agricultural facilities, visit our Hygienic benefits page.

Yes! Thanks to their pre-punched screw flange and tongue and groove interlocking system, Trusscore products are incredibly friendly for DIYers. Trusscore Wall&CeilingBoard specifically weighs 40% less than drywall and installs four times faster with only one person needed for installation. Equipped with a set of basic tools, you can plan to have your Trusscore completed in a single afternoon.

To learn more about how easy Trusscore is to install, visit our Lightweight & Easy to Install benefits page. For step-by-step instructions on how to install Trusscore products on your own, visit our Installation Help page.

Trusscore Wall&CeilingBoard panels have a smooth, clean finish that is scratch, dent, and damage resistant, which means they should never require painting like traditional drywall. However, we understand that sometimes people want a change and will decide to paint their panels to update or refresh their room’s look.

We recommend using 100% acrylic latex paint or acrylic latex paint with urethane additive to paint Trusscore panels. We also recommend using self-priming paints or primer and paint combination products where possible.

For more information and product recommendations, download our Painting Guidelines document.

Trusscore products aren't intended to contribute to the R value of an assembly and shouldn't be used in R value calculations. 

Trusscore SlatWall holds up to 75 pounds per square foot. From bicycles to power tools, the high-strength storage capabilities of Trusscore SlatWall means you can store whatever you want on your walls. 

Trusscore offers several SlatWall accessory options that snap into place and can be easily moved around as your storage needs change including an 18" basket, a 24" wire shelf, single hooks, double hooks, bike hooks, and hose hooks. The non-proprietary design of Trusscore SlatWall also means our panels are compatible with any standard 3” slatwall accessory you find, including options from brands like Econoco, Uline, HandiSOLUTIONS, and MasterCraft. To explore your options, visit the 'SlatWall Accessories" tab on our Trusscore SlatWall product page.

Trusscore Wall&CeilingBoard has a "Class A" fire rating with a flame spread index of 10 and smoke developed index of 380 per ASTM E84. Trusscore panels must be installed over a fire-rated wall or ceiling assembly if it's specified by local building code. For more information, visit our Fire Performance and Safety page.

Trusscore Wall&CeilingBoard, RibCore, and NorLock are all low volatile organic compound (VOC) compliant and meet the California Department of Public Health 01350 standard for low-emitting materials. During construction, pre-finished Trusscore panels install with screws and don't require sanding or painting, keeping the air free from contaminants and VOCs like drywall dust, glue, and paint.

For more information about how Trusscore products positively contribute to indoor environmental quality (IEQ), visit our Indoor Environmental Quality (IEQ) benefits page. To learn about how Trusscore products can contribute to credits in the IEQ category for LEED certification, visit our Trusscore & LEED Certification page.

The acoustic performance of Trusscore Wall&CeilingBoard is very similar to conventional products like drywall, with our panels demonstrating similar sound absorption and sound blocking performance as ½” and 5/8” drywall when installed on wall and ceiling assemblies:

  • Sound absorption — or the Noise Reduction Coefficient (NRC) — is a measure of how much sound a material can absorb to reduce the amount of noise within a room. The NRC performance of Trusscore Wall&CeilingBoard is estimated to be 0.15 (i.e., 15% of sound is absorbed), and drywall's performance is also 0.15.
  • Sound blocking — or the Sound Transmission Class (STC) — is a measure of how well a material can block sound from passing through it into an adjacent space. A material’s STC reflects a sound’s decibel reduction from the space where the sound originates to the adjacent space. When installed on studs or joists, Trusscore Wall&CeilingBoard has an estimated STC value of 30 to 35 (i.e., it reduces 30 to 35 decibels of sound), which is similar to the sound blocking performance of single-layer drywall.

Getting Started

Trusscore products are sold through a constantly growing network of retailers and distributors across North America. Visit our Where to Buy page to find a retailer near you.

No, you can't purchase products from the Trusscore office, the Trusscore Experience Showroom, or Trusscore manufacturing locations.

Trusscore products are sold through a constantly growing network of retailers and distributors across North America. Visit our Where to Buy page to find a retailer near you.

There are three ways to see Trusscore products in person before purchasing: 

  1. Order samples through Amazon
  2. Visit a Trusscore retailer with an in-store display or samples on-hand
  3. Visit the Trusscore Experience Showroom in Kitchener, Ontario 

To figure out how much material you need for your project, use the Trusscore Project Planner. Simply input your project dimensions, specify if Trusscore SlatWall is included in your design, and choose your preferred colors. We'll whip up a cost estimate and detailed material list for you to bring to your favorite retailer.

Trusscore Wall&CeilingBoard and Trusscore SlatWall are available in white and gray, which means the design possibilities are endless when you pair the two products together. Visit our Designing and Estimating page to discover some of the most common and classic Trusscore Wall&CeilingBoard and Trusscore SlatWall combinations that you can recreate in your space.

Installation

Yes, many baseboard heaters are shielded and allow for zero clearance between a baseboard heater and Trusscore Wall&CeilingBoard. Always refer to the baseboard heater manufacturer's recommended mounting and clearance guidelines.

Whether you’re a do-it-yourselfer or a professional contractor, our Installation Help page has everything you need to know about installing Trusscore products, including step-by-step instructions for installing Trusscore Wall&CeilingBoard, Trusscore SlatWall, DockDeck by Trusscore, RibCore by Trusscore, and NorLock by Trusscore.

Pre-finished Trusscore Wall&CeilingBoard panels weigh 40% less than drywall and install four times faster. Panels come with a pre-punched screw flange and a tongue and groove interlocking system, making installation a breeze for DIYers and contractors alike. Equipped with a set of basic tools, you can plan to have Trusscore Wall&CeilingBoard installed in a single afternoon instead of days like drywall — plus, there's no mudding, taping, priming, or painting required.

To install most Trusscore products, you'll need a power saw, drill, tape measure, tin snips, putty knife, and silicone sealant (in wet environments only). However, some products will require a few additional or different tools. To see a full list of required tools for a specific product, download the product's installation guide on our Installation Help page.

Trusscore products are intended to be installed in an environment where the panels have been acclimatized to a temperature between 10° and 20°C (50° and 68°F) for at least 24 hours before installation. If you're installing Trusscore products below 10°C or 50°F, review and follow our Cold Temperature Installation Guidelines for best results. 

While the recommended maximum service temperature for Trusscore products is 50°C (122°F), we don't have a minimum temperature recommendation.

If you're using Trusscore Wall&CeilingBoard in a high-moisture environment, we recommend installing the panels vertically. During installation, we also recommend applying a bead of silicone inside the grooved end of the panel and inside the entire length of each trim piece. For more information and installation tips, download our Trusscore Wall&CeilingBoard Installation Guide.

To organize your space and attach items to your wall, we recommend installing Trusscore SlatWall. Trusscore SlatWall is a high-strength, on-the-wall storage solution that seamlessly integrates with Trusscore Wall&CeilingBoard panels and can be instantly accessorized with snap-in hooks, baskets, and shelves. 

However, we understand Trusscore SlatWall may not meet your specific design needs. If you still want to mount or fasten items directly to Trusscore Wall&CeilingBoard, keep this advice in mind: 

  • When hanging an item directly on a Trusscore Wall&CeilingBoard panel, items should never be directly fastened without back support.
  • Lightweight items (i.e., less than 30 pounds) can be attached directly to Trusscore Wall&CeilingBoard using adhesive hooks such as Command™ Hooks or using spring toggle bolt kits. 
  • Moderate weight items should be fastened directly to the supporting structure of the wall or ceiling through Trusscore Wall&CeilingBoard. Mounting holes should be slightly oversized to accommodate for expansion and contraction of the panel.
  • Heavyweight items should be mounted directly to the supporting structure to avoid crushing your Trusscore Wall&CeilingBoard panels. We recommend completely cutting out Trusscore Wall&CeilingBoard from the mounting area.

For more information and installation tips, download our Trusscore Wall&CeilingBoard Installation Guide.

Trusscore Wall&CeilingBoard can be installed with any readily available wood (corrosion-resistant) screws with a minimum head diameter of 3/8”, but we recommend different types of screws for different wall assemblies: 

Wall Assembly Screw Recommendation
Wood #10 X 1-1/4” Truss or Pancake Head
Concrete 3/16” x 1-1/4” Flathead screws
Metal Studs or Steel Studs  Self-tapping #10 X 1-1/4” Truss or Pancake Head

Stainless steel screws are only required for highly corrosive or moist environments. For more information and installation tips, download our Trusscore Wall&CeilingBoard Installation Guide.

We recommend using one fastener or screw per two square feet of space when installing Trusscore Wall&CeilingBoard. For more information and installation tips, download our Trusscore Wall&CeilingBoard Installation Guide.

The Trusscore Trusted Installer Program makes it easy to find a local professional to install Trusscore for you. Visit our Find an Installer page to connect with an installer in your area.

Trusscore does not act as a thermal barrier for plastic foam insulation. If building code requires a thermal barrier to surround plastic foam insulation, ensure a suitable barrier is in place before installing Trusscore Wall&CeilingBoard or Trusscore SlatWall.

For more installation information for each Trusscore product, visit our Installation Help page.

When cutting Trusscore Wall&CeilingBoard and Trusscore SlatWall panels to size, we recommend using a saw blade designed to cut vinyl products to avoid cracking or chipping the panels. We recommend using one of the following blades: ​ 

Description Product Number
Dewalt 12" - 80T Precision Trim Saw Blade DW3232PT
AvantiPro 12" - 80T Fine Finish Saw Blade  P128080PP
Dewalt 6 1/2" - 90T Construction Saw Blade  DW9153
Makita 7 1/2" - 40T Carbide Tipped Saw Blade  A-90629
Makita 6 1/2" - 44T Carbide Tipped Fine Crosscutting Saw Blade A-98360
Diablo 7 1/4" - 60T Carbide Tipped Ultra Finish Saw Blade D0760

Alternatively, we recommend installing a standard saw blade in reverse direction. Coarse-toothed blades should be avoided. In cold weather, move your saw through the panel slowly to prevent chipping or cracking. We recommend performing a test cut, if possible, to confirm the performance of your cutting tool. 

If you need to cut holes into Trusscore panels for electrical boxes, lights, taps, and more, we recommend using one of these jigsaw, oscillating saw, or hole saw blades:

Description Product Number
Bosch Basic for Metal-Thin Jig Saw Blade with 17-24 TPI  T118A
Diablo Bi-metal General Purpose Jig Saw Blade with 5/10 TPI  DJT345XF
Dewalt HCS Clean Cut (Wood) Jig Saw Blade with 10 TPI  DW3760H
Milwaukee 3” Diameter Hole Dozer Hole Saw Blade with Arbor  49-56-9670
Milwaukee Universal Fit Oscillating saw Blade  48-90-1231

When creating a square cut-out, we recommend taking the following steps: 

  1. Measure the location of the opening on the wall.  
  2. Mark the perimeter of your opening on the panel.  
  3. Drill a ½” hole in the corner of the required opening.
  4. Insert the blade into the hole and proceed to cut out along your marked lines. If you’re making this cut after the panel has been installed, ensure the space behind the area to be cut is free of obstructions, electrical wires, plumbing, and any other object.​

For more information and installation tips for Trusscore products, download the product's installation guide on our Installation Help page.

Maintenance and Care

Yes, Trusscore offers a standard warranty and extended warranty on all of our products. For warranty information and to register your product, visit our Warranty page.

Yes, you can pressure wash Trusscore products. To safely pressure wash Trusscore products, we recommend:

  1. Using a small- to mid-size power washer with less than 3,000 psi
  2. Using a wide spray nozzle angle (40° or greater is preferred) to distribute the water pressure across the wall
  3. Keeping the power washing nozzle at least 4 to 6 feet away from the wall at all times

For more information on how to properly clean Trusscore products, download our Cleaning & Disinfecting guidelines.

Trusscore products have a smooth, non-porous surface that can easily be wiped down, pressure washed, or disinfected.

For day-to-day cleaning, we recommend washing the panels using a sponge or soft cloth and a mild cleaning solution. If dirt is difficult to remove, we recommend cleaning the walls using a solution that contains 1/3 cup of laundry detergent (e.g., Tide®), 2/3 cup of tri-sodium phosphate (e.g., TSP®), and 3.79 liters (or 1 gallon) of water.

If hand washing doesn't get the job done, try pressure washing. To safely pressure wash Trusscore products, we recommend:

  1. Using a small- to mid-size power washer with less than 3,000 psi
  2. Using a wide spray nozzle angle (40° or greater is preferred) to distribute the water pressure across the wall
  3. Keeping the power washing nozzle at least 4 to 6 feet away from the wall at all times

For more information on how to properly clean and disinfect Trusscore products, download our Cleaning & Disinfecting guidelines.

In the off chance that one of your Trusscore Wall&CeilingBoard panels is damaged, it is possible to replace the panel without removing the ones that are adjacent. 

The process is fast, straightforward, and requires only a few common tools. We’ll walk you through it with a two-minute video and instructions, Learn More.

Sustainability

Yes, Trusscore products are 100% recyclable. There are currently ways to recycle Trusscore off-cuts and excess material:

  1. Drop it off in a Return Polymers FULL-CIRCLE Recycling Program bin.
  2. Recycle it through a municipal facility or private recycling facility where PVC material is accepted.
  3. Return it to a Trusscore manufacturing site.

For more information about how to recycle Trusscore products, visit our Recycling Program page.  

At Trusscore, we’re changing how people construct buildings and the environmental footprint left behind when they do. With sustainability at the core of our corporate mission, our goal is to minimize the environmental impact of our PVC-based products throughout their entire life cycle: 

  • During manufacturing, we minimize the raw material used to manufacture our products by operating a zero-waste facility, using recycled materials wherever possible, and regrinding excess material created during production.  
  • On the market, we offer a range of custom product sizes to reduce material waste during installation. Plus, Trusscore products are so durable they're designed to outlive the buildings they're installed in.
  • And after you purchase Trusscore, we offer a full circle recycling program so off-cuts and excess material can be recycled up to six or seven times to make new PVC-based building materials. 

For more information on how we're reducing our carbon footprint and minimizing the environmental impact of our products, visit our Sustainability page.