Hiring a General Contractor

Checklist for Homeowners

Tuesday, April 05, 2022

This post was originally published in April 2022. Last updated: August 2025.

When you're planning a renovation or construction project, hiring a general contractor is one of the most important decisions you'll make. The right contractor can keep your project running smoothly — coordinating trades, managing timelines, and handling permits — while the wrong one can lead to delays, added costs, and unnecessary stress. 

That’s where a general contractor checklist comes in. Taking a clear, step-by-step approach to vetting potential contractors can help you make informed decisions from the very beginning. Whether you're renovating a bathroom, building an addition, or finishing a basement, following a checklist ensures you're asking the right questions, reviewing the right details, and setting your project up for success. 

This guide will walk you through what to look for, what to ask, and how to compare your options so you can hire with confidence and get the results you’re after. 

Define Your Project Scope and Budget

Before you start reaching out to contractors, it’s important to have a clear idea of what you want to accomplish and what you can afford. You don’t need a full set of blueprints, but the more detail you can provide about your goals, timeline, and expectations, the more accurate and helpful a contractor’s estimate will be. 

Start by outlining what you want the finished space to look and feel like. It’s okay if your plans aren’t final since most contractors expect to help you refine them. However, having a solid understanding of your must-haves will help avoid misunderstandings later on. You should also come to the table with a general budget in mind, including a contingency fund for surprises or changes once work begins. 

Here are a few steps to help you define your scope and budget before hiring: 

Write out your renovation goals: Summarize what you’re trying to achieve with the project, whether it's better functionality, updated finishes, or more living space.
Decide on must-haves versus nice-to-haves: Be honest about what’s essential and what you’d like if the budget allows. 
Establish your total budget and include a contingency: Set a realistic range for how much you’re prepared to spend and add 10 to 20% for unexpected costs. 

Do Your Research 

Not all general contractors are created equal. Experience, reliability, and communication style can vary widely, and those differences can have a big impact on your project’s outcome. That’s why doing your homework before hiring is so important. 

There are a few reliable ways to find reputable contractors in your area. Personal referrals are a great place to start, so talk to your friends, family, neighbors, or even local building supply stores. Online directories and review sites can also be helpful, especially if you pay attention to how contractors respond to feedback. Once you’ve got a shortlist, check their qualifications. Most areas require general contractors to be licensed and insured, and you should never be afraid to ask for proof. 

To make sure you’re choosing someone you can trust, work through the following checklist: 

Ask friends, neighbors, or suppliers for referrals: Word of mouth is often the most trustworthy way to find someone reliable. 
Search online reviews and ratings: Look for consistent feedback about communication, timeliness, and quality of work. 
Verify licenses and insurance: Ask to see documentation and confirm that their coverage is current. 
Look for experience with similar projects: Contractors who’ve handled jobs like yours will be more likely to anticipate challenges and deliver the results you want. 

Interview Multiple Contractors 

Once you’ve narrowed down your list, it’s time to start having conversations. Interviewing at least three general contractors can give you a better sense of your options — and not just in terms of pricing. It will also show you how each contractor communicates, solves problems, and approaches your specific project. 

When you meet with a contractor, ask about their experience with similar renovations, their current availability, and how they manage projects day to day. Pay close attention to how they explain things. Are they clear, confident, and easy to understand? You’ll also want to learn who’ll actually be on-site doing the work and how the contractor supervises subcontractors. 

While these conversations are helpful for gathering facts, they’re just as valuable for spotting potential red flags. Vague answers, pushy sales tactics, or a reluctance to provide references could be signs to walk away. 

Ask about experience, availability, and past projects: Find out how long they’ve been in business, what kind of work they specialize in, and when they can start.
Request a portfolio or photos of completed work: Look for jobs similar in scope and style to yours. 
Discuss subcontractor use and supervision: Ask who will be working on-site and how quality control is handled. 
Evaluate communication style and professionalism: Consider how responsive and respectful they are — these traits will matter throughout the project. 

Request and Compare Quotes

Once you’ve finished your interviews, it’s time to gather estimates. A contractor’s quote should be more than just a number. It should clearly outline the scope of work, timelines, payment terms, and what’s included in the price. Don’t be afraid to ask for a breakdown if something seems unclear or too vague. 

While it might be tempting to go with the lowest bid, a price that’s significantly cheaper than the others can be a red flag. It could mean the contractor is cutting corners, underestimating the project, or leaving out key expenses that will show up later. On the flip side, a quote that’s much higher should include clear justification — such as premium materials, a faster timeline, or more robust project management. 

To help compare apples to apples, here’s what to look for in each quote: 

Ensure each quote is detailed and itemized: Every major task, material, and allowance should be clearly listed. 
Compare timelines, payment schedules, and included materials: Look for consistency and ask questions about anything that seems vague or open-ended. 
Clarify if permits or inspections are covered: Some contractors handle this on your behalf, while others may expect you to take the lead. 

Check References and Credentials 

Before you make a final decision, take the time to check references and confirm credentials. It might feel like a formality, but calling former clients can give you valuable insight into how a contractor actually performs once the job begins. 

When you connect with past clients, ask about their overall experience. It’s not just about the final result, but how the contractor communicated, handled issues, and stayed on schedule. You’ll often learn things that wouldn’t show up in an online review or portfolio. 

It’s also smart to double-check that licenses, insurance policies, and certifications are valid and up to date. These documents protect you if something goes wrong on-site and are a good indicator that the contractor runs a professional operation. 

Here’s a quick checklist for this step: 

Call at least 2–3 references: Aim for clients with similar project types or scope. 
Ask about communication, schedule adherence, and overall satisfaction: Focus on how well the contractor managed the project from start to finish. 
Confirm license numbers and insurance policies are current: Don’t rely on a verbal yes. Ask for proof and verify it if you can. 

Review the Contract Carefully

Before any work begins, you’ll need to sign a contract, and this document is one of the most important parts of the process. It protects both you and the contractor by clearly outlining expectations, responsibilities, and what happens if something changes. 

A solid contractor agreement should be specific and detailed. It needs to cover what work will be done, how much it will cost, how long it will take, and what happens if delays, disputes, or additional work come up. Don’t assume anything. If it’s not in writing, it doesn’t count. 

Take your time reviewing the contract and don’t hesitate to ask for clarification or revisions. A reputable contractor won’t mind walking through it with you. 

Make sure the contract you sign includes these essentials:

Review payment terms and milestones: Know when payments are due, what they cover, and whether deposits are refundable. 
Confirm timelines and completion dates: Make sure estimated start and finish dates are written in and understand what happens if those dates shift. 
Understand the process for changes or disputes: Look for clauses that explain how change orders are handled and how disagreements will be resolved. 
Make sure warranties and cleanup responsibilities are outlined: The contract should say who handles post-construction cleanup and what kind of warranty you’re getting on labor and materials. 

Monitor Progress and Stay Involved

Even with a contractor leading the work, your job isn’t over once construction begins. Staying involved throughout the process helps keep everything on track and ensures you’re not surprised by delays or unexpected changes. 

Check in regularly with your contractor and ask for updates on how the project is progressing. If you’re not living in the space during construction, request photos or a quick weekly summary. Keeping an open line of communication goes a long way in preventing misunderstandings and catching issues early. 

It’s also a good idea to document any major decisions, changes, or delays in writing, even if they’re discussed in person or over the phone. Having a clear record can help avoid confusion later on. 

As the work moves forward, use this checklist to stay engaged: 

Communicate regularly with your contractor: Set a time for weekly check-ins, even if it’s just a quick phone call. 
Ask for progress updates and photos: Stay informed, especially if you’re not on-site every day. 
Document changes or delays in writing: Use email or a shared document to keep track of key updates. 
Keep a file of invoices, permits, and correspondence: Save everything related to the project in one place in case you need to reference it later. 

Understand Warranties and Final Inspection

As your project wraps up, it’s important to make sure all the work was completed properly and that you’re protected if issues arise later. The final inspection — often called a “walk-through” — gives you a chance to catch unfinished tasks, cosmetic issues, or anything that doesn’t match the original scope. 

Before signing off, go through the space with your contractor and create a punch list of outstanding items. These might include touch-ups, missing hardware, or minor repairs. Most contractors expect this step and will handle it quickly. 

You should also receive any warranties, inspection records, and other documentation tied to the project. Don’t hand over the final payment until you’ve confirmed that everything is done to your satisfaction and any remaining items are scheduled for completion. 

To wrap up your renovation with confidence, work through this final checklist: 

Complete a walk-through with your contractor: Take notes on anything that still needs to be addressed. 
Create a punch list of items that still need attention: Make sure both parties agree on what’s outstanding. 
Request documentation of warranties and inspections: Keep copies for your records. 
Trusscore Trusted Installer Program
Trusscore Trusted Installer Program
Trusscore Trusted Installer Program

Trusscore Trusted Installer Program 

If your renovation involves Trusscore Wall&CeilingBoard or Trusscore SlatWall, it’s worth hiring a contractor who already understands how to work with PVC panels. From using the correct fasteners to making clean, precise cuts, product familiarity can make a big difference in the quality and efficiency of the installation. 

The Trusscore Trusted Installer Program connects homeowners with independent contractors who have experience working with Trusscore products. These professionals are vetted for product knowledge and installation history, and they have access to Trusscore’s technical support if needed. Whether you’re finishing a garage, laundry room, or commercial space, working with someone who knows the material helps reduce installation issues and keeps your project moving forward. 

To get started, follow this checklist: 

Understand the role of a Trusted Installer: Trusscore Trusted Installers are independent professionals, not employees of Trusscore. While we vet installers for experience with our products, we don’t guarantee their work or assume responsibility for damage or loss. As the homeowner, it’s important to make your own assessment when hiring. 
Use the Trusscore “Find an Installer” map to locate a Trusted Installer near you: Search by location to find contractors who have experience with Trusscore installations. You should follow the same rules as above — contact multiple installers (we recommend at least three) and thoroughly vet them before you hire them. 
Confirm your contractor is familiar with PVC panel installation: Even if they’re listed as a Trusted Installer, it’s worth asking about their past projects and level of comfort with Trusscore products. 

Hiring a general contractor is a big step, and it’s one that deserves your full attention. By following a detailed general contractor checklist, you’re setting the stage for a smooth, successful project. From defining your goals and comparing quotes to checking references and monitoring progress, each step helps reduce risks and improve outcomes. It may take a little more time upfront, but it’s time well spent, and it can save you a lot of money and stress down the road.