Team Trusscore

Leadership Team

Meet the leadership team behind Trusscore, filled with passion and driving our disruption

Dave Caputo 

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CEO 

Joel Koops 

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Executive Vice President, Corporate Development & Distribution  

Steve Bosman 

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Chief Manufacturing Officer  

Chris Marshall

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Vice President of Marketing

Flavia Nadjmico 

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Associate Vice President of Finance and Accounting 

Team Trusscore Members

Hear the stories from some of our team members from across North America, people who have built successful careers and who help us achieve our goals every day. 

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Rana Ahmad 

When Trusscore material scientist Rana Ahmad saw the job ad that would change the trajectory of her life and career, she couldn’t believe her eyes. 

It was October 2021, and Rana was nearing the end of her Master of Science degree at University of Ontario Institute of Technology in Oshawa, Ontario. She knew the time had come to find a job but wasn’t optimistic of finding something that would align with her highly specialized field of study – electrochromic materials – materials that change color when they’re subjected to electrical voltage. 

And that’s when she came across an online advertisement from Trusscore. 

“I just laughed,” she recalls. “I thought to myself, this is exactly what I do. 

“This is me.” 

Today, Rana is working full-time with Trusscore’s R&D department out of the Velocity Lab at Communitech in Kitchener, Ontario as a materials scientist, and pioneering some of the most cutting-edge technology in the building and construction industry – a project to make walls change color with a swipe of a smartphone – creating, in effect, digital paint. 

“This is literally the perfect job for me,” she says. 

And not only has Rana been able to find an ideal career fit, she found an employer willing to support her while she finishes up her master’s degree. 

“I thought it might be a big problem,” she says, of the need to finish her studies. “Instead, I’ve been supported by everyone, and able to work and finish my studies. Not many companies are going to do that for you.” 

Rana is among a wave of women making their mark today in STEM – science, technology, engineering, math – fields that once upon a time were dominated by men. 

At Trusscore, she says she was welcomed immediately as an integral member of the team and given a meaty, important role, one that played to her strengths and field of expertise and one that has a real-world application. 

“I like working on tangible projects,” she explains. “We’re creating something that hopefully will end up in people’s hands, that people can purchase in a store and improve their lives.” 

And the culture at Trusscore – respectful, flexible, and with an ingrained home-work balance – is one that suits her personality. 

“I don't think that it could be a better fit,” she says. “It’s a very understanding and flexible environment. There’s an acknowledgement that work isn’t everything, and that people have personal lives outside of work. Everyone generally seems happy and without that heavy-duty stress.” 

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Willer Benoit  

When Willer Benoit was a boy going to school in his native Haiti, he had a dream that one day he might be able to live in Canada. 

Today, Willer is living his dream, as the recently promoted Supervisor of Blending in the Compounding Department of the Trusscore manufacturing operation in Calgary, Alberta. 

“Trusscore is helping me grow and be happy,” says Willer. 

Willer Benoit came to Canada 16 years ago, looking to transition from several years living in the U.S., and before that a career as a military policeman in Haiti. When he first arrived in Canada he spent a few months in Windsor, Ontario and then, like many newcomers to Canada had before him, he struck out for the west, looking for opportunity. 

He found what he was looking for, answering an advertisement in 2007 for a “blender”, at the facility in which he now works. He has been promoted twice since he joined the company, first to lead hand and recently to the position he now holds. 

Willer and his team of seven combine the raw materials that become Trusscore products. It’s a vital role, one where precision and care are required to obtain the correct mixture that ensures the products will perform the way they must. 

Willer not only makes certain the blending is correct, but he is also dedicated to looking after his team and helping ensure they’re able to perform their tasks to the best of their ability. Laughter and a broad smile are among the everyday tools of his trade. 

“I try every day to do my best,” he says. 

And his management style? “I like to help people succeed. I like to teach and treat people the way I’d like to be treated. 

“And I try my best to make others happy. No one can be happy all the time – we’re all under pressure of one kind or another, but we all can help one another.” 

Willer, 55, is the father of four boys, ranging in age from 10 to 23. Trusscore, he says, has provided he and his wife with the means to raise their family and it has offered a career where he has been able to grow and one that continues to be fulfilling. 

“Trusscore believed in me and of course I feel good about that,” he says, adding that he in turn “believes in Trusscore and enjoys coming to work every day.” 

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James Puckett

James Puckett’s official title is Production Coach, but he likes to think of himself the “Swiss Army knife” of the Trusscore manufacturing operation in Dayton, Ohio. 

“Role-wise, I’m pretty sure there’s nothing that I don’t do,” he says with an easy laugh. 

James was hired in 2019 to help establish and set up the Dayton operation. He came equipped with more than a decade of experience in polymer extrusion, hands-on experience in helping set up a new extrusion manufacturing facility, and a curiosity about how things work. He also likes improving industrial processes and helping people achieve success at what they do. 

“I've always considered myself a helper of people,” he explains. 

“I’m one of those people who likes to make positive change, no matter where I am or who I’m with.” 

A typical day at Trusscore? 

“When I come in in the morning, I’ll meet with the shipping manager, I’ll meet with the production supervisor, I’ll meet with maintenance manager. I’ll sort of see what projects everyone is working on and then try to coordinate what I’m going to do training-wise around everything else that’s going on with everybody that day.” 

James is 37. He has a wife and three daughters, 15, 10, and 9, and grew up in Ohio. He entered the workforce after high school, accumulating knowledge at every place he’s worked. He learned how to turn a wrench at a company that made paper cartons. He learned about electronics and assembly line-style manufacturing at a company that made radios and amplifiers for automobiles. He learned about scaling extrusion at a company that made vinyl windows and doors. 

And he learned about people at every stop along the way. 

“There's something to be said about the feeling of accomplishment when you're with someone who starts out knowing little about a role,” he says, “and then you see that light bulb turn on all of a sudden.” 

He’s a believer in Trusscore and what the company calls “The Trusscore Way,” a set of guiding principles about culture established when Trusscore was first launched. Prime among its tenents: Do the right thing; share knowledge; have fun; make a difference; and treat customers and fellow team members with dignity and respect. 

“Trusscore is the first place I've ever worked that really cares about its people,” James says. “It doesn’t just pay lip service to the notion of caring. It invests in its people and makes certain team members know they’re a priority. “It’s something that a lot of companies say, and not a lot of companies do. With Trusscore, it’s genuine and it’s sincere, and it’s felt all the way down. “That’s the great thing about working here that stands out for me.”

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